Toxic workplaces are more than just a bad day at the office. They’re environments where bullying and dysfunction thrive, and research suggests nearly two-thirds of New Zealanders have experienced them.
SEEK’s latest data reveals 63% of New Zealand workers have been in a toxic workplace in the past – and the impacts on their wellbeing have been significant.
Workplace toxicity can take several forms, but the most common one identified by New Zealand workers was being spoken to rudely in front of colleagues, with 54% of those surveyed being on the receiving end.
Bad communication (46%) and office favouritism (46%) were the other most common toxic workplace traits.
Three-quarters of workers who experienced workplace toxicity said it took a significant toll on their mental health, with nearly half (44%) needing to take time off because of it.
Most employees experiencing a toxic workplace were unlikely to report the behaviour and of those who did, 60% said no action was taken over it.
More than a third of workers who experienced workplace toxicity eventually quit those jobs.
Surviving a toxic workplace
While toxic workplaces can feel overwhelming, there are steps you can take to protect yourself, says career coach, Leah Lambart.
She advised jobseekers to do some research outside of the recruitment process if they can, such as speaking to people you know who have worked at the organisation before or checking reviews and company profiles.
Once you have the job, Lambart said people should also get a sense check as to what is considered “normal” workplace behaviour.
“Often employees who have been working in a toxic work environment for some time get a warped sense of what is normal and what type of behaviour they should accept in the workplace,” she said.
“Speaking with family or friends working outside of your organisation and/or industry may help you get a better perspective of what is considered appropriate behaviour and what negative [or] toxic behaviour you may be tolerating.”
If you are dealing with a toxic workplace, Lambart said people should focus on what they can control and consider some more positive steps.
“For example, are you able to influence the behaviour around you by leading by example, particularly if you are in management?” she said.
“Or is there someone you trust in a management position who can advocate for you, and even start a tricky but constructive conversation on your behalf?”
Finally, Lambart said people should look after themselves – and be prepared to look for a job elsewhere.
“Working in a toxic workplace can take a huge toll on your mental health and wellbeing,” she said.
“If you are in this position, find support through family, friends or a professional who can provide you with strategies to deal with this behaviour.
“[But] if the behaviour is out of your control and you don’t believe you can influence it positively, you may need to consider leaving the workplace to keep your mental health intact.”